FREQUENTLY ASKED QUESTIONS
Why soy wax?
Did you know we use 100% soy wax produced from American grown soybeans which supports American farmers! Soy wax is sustainable, renewable, and biodegradable. Soy wax is derived from natural vegetables while paraffin wax is a refined gasoline by-product that emits harmful toxic fumes when burned. Soy wax produces less soot which means your candle will burn cleaner! Soy wax burns slower which means your candle will last longer!
What does "first burn" mean?
The candle's first burn is an important step for caring for your candle. Your goal on a first burn is to fully melt the top layer of wax, evenly. You want the melted wax to touch the jar on all sides. If you do not, the candle will form a memory ring in the center of the candle which causes tunneling.
Do you use essential oils?
While some of our scents are infused with essential oils, we do not use pure essential oils. We love essential oils, but after a lot of testing we think that fragrance oils are better for use in candles, as the scent throw is stronger. Many essential oils tend to evaporate when they are burned because the flash point is so low. We are VERY selective with our fragrances and we only use phthalate-free oils.
What is a phthalate??
Phthalates are a group of chemicals used in hundreds of products, such as toys, vinyl flooring, pharmaceuticals, personal care products, and many fragrance products. Scientists believe they can cause to damage the liver, kidneys, lungs and reproductive systems when absorbed through the skin or inhaled. The levels of phthalates typically found in a candle are not harmful to a consumer or manufacturer, but over the long run there can be many negative effects.
Light My Candle Co. will not to use fragrances with phthalates in them.
Where are you candles made?
All of our candles are hand-poured and hand-packaged in our workshop in Rochester, NY. At this time our workshop is not open to the public.
How fragrant are your candles?
The strength of our candles varies based on the scent. Our candles will fill a medium-size room nicely (approx 12 ft x 12 ft). For larger rooms or rooms with high ceilings we recommend 2 or more candles on opposite sides of the room. Smaller candles are better burned at a desk or in a small space such as a bathroom. Because we use natural soy wax, our candles are not overwhelming, and can be enjoyed by people with asthma and allergies!
Do you have a store I can visit in-person?
At this time we do not have a stand-alone store of our own. For a full list of retailers, please visit our stockists page.
Can I buy your products wholesale to sell them in my store?
Absolutely! To learn more about joining our growing list of wholesale partners, contact us.